International

International Flat Rate Shipping: US $38.00

Irene’s Story gladly accepts orders from all around the world. Additional duties and taxes assessed by customs are the responsibility of the customer. 
Orders are generally received within 4~7 business days from the shipping date. Expect to receive your delivery to be made by your local postal service.

Orders shipping to the following countries will ship via (USPS)United States Postal Service International Priority Mail: Falkland Islands, Gibralta, Greenland, Montenegro, Montserrat, Reunion, St. Helena, St. Pierre and Miquelon, Suriname and more.

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Irene’s Story ships to the following countries:
Australia, Austria, Bahrain, Belgium, Brazil, Bulgaria, Canada, Chile, China, Colombia, Costa Rica, Cyprus, Czech Republic, Denmark, Egypt, Estonia, Finland, France, Germany, Greece, Hong Kong, Hungary, India, Indonesia, Ireland, Israel, Italy, Japan, Jordan, Kuwait, Latvia, Liechtenstein, Lithuania, Luxembourg, Malaysia, Malta, Mexico, Monaco, Netherlands, New Zealand, Norway, Oman, Panama, Peru, Philippines, Portugal, Poland, Qatar, Romania, Saudi Arabia, Singapore, Slovakia, Slovenia, South Africa, Republic of Korea, South, Spain, Sweden, Switzerland, Taiwan, Thailand, United Arab Emirates, United Kingdom, Uruguay, Venezuela

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Shipping To Canada 
We offer several options for orders shipping to Canada:
Be aware that shipping is flat rate and all additional duties and taxes will always be the recipient's responsibility.
Standard: US $39.00 (about 6-10 business days)
Express: US $49.00 (about 3-5 business days) 

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Duty paid on delivery
By selecting duty paid on delivery shipping methods, customers are responsible for paying all duties, taxes, and other fees assessed by the Canadian government. Duties on goods will vary depending on the item and the country it was manufactured in. 
For additional information, visit Canada Border Services Agency.

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International And Canada Returns
Please send the items you want to return by using the address listed on your invoice. Use any shipping method you prefer and once we receive your package, 
we will thoroughly process your return. Please double check that the package is insured and prepaid. We do not accept COD returns. 
Your refund will be credited back in US dollars at the current exchange rate. XE.com - Foreign Exchange Rate Calculator

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Currency Conversions
Irene’s Story prices listed at our site are all US dollars and your total will be calculated in US dollars. 
All orders will be transacted to the credit card company that determines the exact exchange rate, which will match fairly closely.
To get an estimate of approximately what the exchange rate currently is, simply click on the link below.
XE.com - Foreign Exchange Rate Calculator
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Customs, Duties And Taxes  
You are responsible for assuring that the product can be lawfully imported to the destination country.
Orders that are shipped to countries outside of US may be subject to import taxes, custom duties, and fees.
Please be aware in rare situations, international shipment may cause delays to the delivery of some packages.
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Policy and Terms
By placing your order at Irene’s Story, you are responsible for original shipping charges, all applicable custom import fees and the fee of return shipping back to Irene’s Story. This also applies to any shipments that are refused by you at delivery. 
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Service Delays
Irene’s Story online store is not responsible for unexpected shipping delays caused by natural disasters or severe weather cases. In emergency cases like these, please directly contact your courier with any inquiries about the status of your package. Call UPS at 1-800-742-5877 or keep track with your orders at www.ups.com/mychoice.

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Failed Deliveries & Returned Packages

In any situation UPS is unable to deliver a package due to an incorrect address, customer’s refusal to pay duties, or multiple failed attempts to reach the customer at point of delivery, Irene’s Story is not responsible for payment of return shipping costs. Customers are responsible for all shipping costs in cases like these due to failed delivery. To avoid problems like this continue to keep track of your orders at www.ups.com/mychoice or www.usps.com for further details. 

Size Guides

IRENE'S SIZE GUIDE

TOP

XS S M L XL
US 0-2 4-6 8-10 12 14
EU 32-34 36-38 40-42 44 46
JP 3-5 7-9 11-13 15-17 19-21
AK/AU 4-6 8-10 12-14 16 18


*Size conversions vary for each individual and may not fully match the conversions shown above. We suggest trying on both your approximate size or the next size up.


BOTTOMS

XS S M L XL
US 0-2/25-26 4-6/27-28 8-10/29-30 12/31 14/32
EU 32-34 36-38 40-42 44 46
JP 3-5 7-9 11-13 15-17 19-21
AK/AU 4-6 8-10 12-14 16 18

 

*Size conversions may vary for each individual and may not fully match
the conversions shown above. We suggest trying on both your approximate size or
the next size up.

ACCESSORIES

SHOES

US 5 5.5 6 6.5 7 7.5 8 8.5 9 9.5
EU 35 35.5 36 36.5 37 37.5 38 38.5 39 39.5
UK 2 2.5 3 3.5 4 4.5 5 5.5 6 6.5
JP 21 21.5 22 22.2 23 23.5 24 24.5 25 25.5


*Size conversions may vary for each individual and may not fully match the conversions
shown above. We suggest trying on both your approximate size or the next size up.



Measurement Instructions

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BUST

*Measure around the broadest part of your bust/chest.

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WAIST

Measure around your natural waistline.

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HIP

Measure around the fullest part of your hips and rear while standing straight.

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PANTS: INSEAM

Measure from the midline seam to the bottom of hem.

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SKIRTS

Measure from center of waistband to hem.

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TOPS/OUTERWEAR/DRESSES: Length from shoulder

Measure from the garments high point of shoulder to hem.

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