Ordering & Payment

After you click "Submit Order" an e-mail confirmation will be sent.
You can also check the status of your order by logging into My Account.

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Payment

Irene’s Story accept: Visa, MasterCard, American Express, Discover, PayPal, Google Checkout, Irene’s Story Gift Cards. *We reserve the right to ask for a front and back copy of your government issued ID and credit card if we find necessary.


Download: Authorization Form

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Taxes

We are required to collect local sales tax in states where Irene’s Story has a physical presence (in California State). If required, we collect tax for deliveries to the following states AL, AZ, CA, CO, CT, FL, GA, IL, LA, MD, MA, MI, MO, NV, NJ, NY, NC, OH, OR, PA, SC, TN, TX, VA & WA.

We are not obligated to, and do not, collect Oklahoma sales tax. Your purchase is subject to Oklahoma sales tax unless it is specifically exempt from taxation. The purchase is not exempt merely because it is made over the Internet or by other remote means. The State of Oklahoma requires that the taxpayer file a sales/use tax return at the end of the year reporting all of the purchases that were not taxed and pay tax on those purchases. Retailers that do not collect Oklahoma sales tax are obligated to provide purchasers an end-of-year summary of purchases in order to assist purchasers in filing their tax report. Details of how to file this return may be found at the Oklahoma Tax Commission's website http://www.tax.ok.gov. Retailers that do not collect Oklahoma sales tax are required by law to provide the Oklahoma Department of Revenue with a report of the total amount of all of your purchases at the end of the year above certain thresholds set by the Oklahoma Department of Revenue.

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Change / Cancel My Order

Please contactl us at order@irenesstory.com immediately after placing your order to make any changes. There may be some instances where we are unable to modify your order, we apologize for any inconvenience and will do our best to assist you.

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Backorder

We sometimes have women's clothing for sale that has not yet been received at our distribution center, or that has sold out and is being restocked. You can still order these items to reserve your favorite color or size, and then we'll ship it to you when supplies are replenished.

The expected ship date for backordered merchandise is listed when you add an item to your basket and during checkout. We will contact you via email if the date changes. Backordered items cannot be expedited and will ship via standard shipping when they arrive. We will contact you via email if the item's due date changes.
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Gift Wrap Options

Give the gift of the best women's clothing around, and let us take care of the wrapping! For a small $3.90 charge, your item will be wrapped in tissue and placed in our gift box. Our bag is printed with a Irene's Story logo. Best of all, the bag can be used over and over again! To have an item gift packaged, check the "Gift Wrap" option during checkout. Some larger items cannot be gift wrapped.

Irene’s Story offers gift wrapping for all occasions with the charge of $3.90. You can include your gift message
on Irene’s Story customized gift card, so please include who the gift message is from and the name of gift recipient.
Gift wrapping includes Irene’s Story card, tissue paper, Irene’s favorite yarns, and gift boxes (depending on item).

Size Guides

IRENE'S SIZE GUIDE

TOP

XS S M L XL
US 0-2 4-6 8-10 12 14
EU 32-34 36-38 40-42 44 46
JP 3-5 7-9 11-13 15-17 19-21
AK/AU 4-6 8-10 12-14 16 18


*Size conversions vary for each individual and may not fully match the conversions shown above. We suggest trying on both your approximate size or the next size up.


BOTTOMS

XS S M L XL
US 0-2/25-26 4-6/27-28 8-10/29-30 12/31 14/32
EU 32-34 36-38 40-42 44 46
JP 3-5 7-9 11-13 15-17 19-21
AK/AU 4-6 8-10 12-14 16 18

 

*Size conversions may vary for each individual and may not fully match
the conversions shown above. We suggest trying on both your approximate size or
the next size up.

ACCESSORIES

SHOES

US 5 5.5 6 6.5 7 7.5 8 8.5 9 9.5
EU 35 35.5 36 36.5 37 37.5 38 38.5 39 39.5
UK 2 2.5 3 3.5 4 4.5 5 5.5 6 6.5
JP 21 21.5 22 22.2 23 23.5 24 24.5 25 25.5


*Size conversions may vary for each individual and may not fully match the conversions
shown above. We suggest trying on both your approximate size or the next size up.



Measurement Instructions

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BUST

*Measure around the broadest part of your bust/chest.

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WAIST

Measure around your natural waistline.

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HIP

Measure around the fullest part of your hips and rear while standing straight.

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PANTS: INSEAM

Measure from the midline seam to the bottom of hem.

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SKIRTS

Measure from center of waistband to hem.

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TOPS/OUTERWEAR/DRESSES: Length from shoulder

Measure from the garments high point of shoulder to hem.

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