Free shipping on orders $75+

Shipping Information


FREE Ground Shipping – Over $75 USD

We’re happy to offer Free Ground Shipping to domestic customers on orders totaling $75 or more.
Orders shipped by Ground Shipping usually arrive within 3-10 business days from the shipped date. 
For orders under $75 USD please refer to the shipping costs below.

Once your order is received, you will receive a confirmation email.
Please allow 3-5 business days for your order to be processed and shipped from our facilities (excludes weekends and holidays). 

If you would like to cancel your order, please email us at hello@irenesstory.com
If order has already shipped, we will not be responsible for the return procedure.

We ship orders to all US states and territories, APO/FPO addresses.

 

 

Shipping Costs

FREE Ground Shipping – Over $75 USD : 3-10 business days
Ground Shipping - $7.95 to $9.95 (depending on location): 3-10 business days
Puerto Rico: Ground Shipping - $15.95 : 3-10 business days

 

 

Shipping Status

Once your order has been fulfilled and shipped from our facilities, you will receive an email with shipping confirmation and tracking details.

You may also view and track your order on our website by logging into your account to view your Order History. 
Select the order you want to track and click on the link provided as "Track Shipment"

Notifications of any back-ordered or cancelled items will be included in a separate email.

 

 

Service Delays

Irene’s Story online store is not responsible for unexpected shipping delays caused by natural disasters or severe weather cases. In emergency cases like these, please directly contact your local USPS office with any inquiries of the status of your package. Call USPS at 1-800-ASK-USPS® (1-800-275-8777) or keep track with your orders at www.usps.com.

 

 

Failed Deliveries & Returned Packages

In any situation when USPS is unable to deliver a package due to an incorrect address, customer’s refusal to pay duties, or multiple failed attempts to reach the customer at point of delivery, Irene’s Story is not responsible for payment of return shipping costs. Customers are responsible for all shipping costs in cases like these due to failed delivery. To avoid problems like this continue to keep track of your orders at  www.usps.com for further details. 

 

 

International Shipping

We do not offer international shipping at this time.

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